How to Fix Customer Service in One Step – A United Airlines Disaster Story
http://traffic.libsyn.com/successcharger/Ep_22_-_How_to_Fix_Customer_Service_In_One_Easy_Step_-_A_disaster_lesson_from_United_Airlines.mp3 Welcome to 2016! Following a little downtime with family over the Christmas and New Year’s break, I didn’t originally plan to release an episode this week, but alas….I was completely inspired by the blatant lack of great customer service from a major airline during my travels. Let me be clear. I have had some …
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